English version

Velaya Experience General Conditions of Use

These General Conditions of Use (the "GCU") govern access to and use of the website available at www.velayaexperience.com (the "Website"), published for the brand Velaya Experience, operated by a company registered with the Companies Registry under number _______ whose registered office is located at ____________ ("Velaya Experience", "We", "Us", "Our"), as well as the use of all services and features made available on the Website to any person (the "User", "You", "Your").

Tel.: _______

Atout France Registry no.: ________

VAT no.: _______

The Website's publishing manager _____________

The Website is hosted by GoDaddy and Webflow.

The services offered on the Website (the "Services") are provided as they are and are governed by these GCU.

1. Acceptance and scope of the GCU

The provisions of these GCU apply to all use of the Services by the User, regardless of Your status, the place where You are located, the way You access the Website, or the reason for which You visit it.

By accessing or using any part of the Services, You acknowledge that You have read, understood, and accepted these GCU without reservation. You agree to comply with the GCU each time You use the Services.

2. Access to the Services

The User is informed of the technical risks inherent in using the Internet, in particular:

  • the absence of absolute security in the transmission of data, and
  • the absence of any guarantee of the continuity of access to the Services.

We cannot be held liable for the consequences of these risks for the User, whatever their nature or extent.

It is the responsibility of each User to take all appropriate measures to protect their own data, software, terminals, and networks against any attack or contamination that may be transmitted via the Internet or the Services, including via documents or information published on the Website.

The User is solely responsible for the means of access to the Services and for the costs related to such access, including any connection charges invoiced by Internet service providers or electronic communications operators. The User is also responsible for the equipment used to access the Services.

The User may not take advantage of any malfunction, vulnerability, or difficulty in accessing the Services in order to obtain an undue advantage or to access information that is not intended for them.

3. User rights and obligations

By using the Services, the User declares that they have the necessary skills, hardware, and software to access and use the Website and undertakes to respect both these GCU and all applicable laws and regulations.

In particular, the User undertakes not to:

  • compromise, damage, deactivate, overload, disrupt, or otherwise interfere with the security, integrity, or proper functioning of the Services, Our systems, or those of Our providers;
  • use the Services in an unlawful, fraudulent, or malicious manner, including using the Services to transmit viruses, malicious code, or any other harmful program;
  • attempt to access areas, data, or systems that are not intended for them, or to circumvent technical protection measures;
  • use any automated system, robot, scraper, or similar mechanism to access or extract data from the Website, except with Our prior written consent;
  • use the Services in a way that harms Our reputation, that of Our partners, or that interferes with the experience of other Users.

The User is reminded that unlawful access to or maintenance in an automated data processing system, obstruction or alteration of its operation, or fraudulent introduction, deletion, or modification of data in such a system may constitute criminal offenses.

4. User liability

The User is liable for any direct or indirect damage, whether material or immaterial, caused to Velaya Experience or to any third party as a result of the use of the Services in breach of these GCU or of applicable laws and regulations.

The User agrees to indemnify and hold Velaya Experience harmless against any complaint, claim, action, or demand from a third party resulting from such use, and against any consequences, including legal and administrative costs, that may arise therefrom.

5. Velaya Experience's liability

The main purpose of the Website is to:

  • present destinations, villas, and experiences that may be offered for seasonal rental or stay through Velaya Experience;
  • allow Users to submit contact, information, or stay request forms for one or more properties or services;
  • allow owners or partners to express interest in collaborating with Velaya Experience through dedicated forms.

We make reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, We do not guarantee that the Services will at all times be free from errors, omissions, inaccuracies, interruptions, or unavailability.

We reserve the right to modify, update, suspend, or withdraw all or part of the content or features of the Website at any time, without prior notice, and We shall not be liable for the consequences of such modifications.

Access to the Services is provided as they are. To the fullest extent permitted by law, Velaya Experience may not be held liable for:

  • indirect, consequential, or non-material damages such as loss of opportunity, loss of data, loss of image or reputation, or financial and commercial losses;
  • damage related to the use or impossibility of using the Services, including due to the presence of viruses or malicious code on the Internet;
  • the content and functioning of third party websites or services that may be accessed via hyperlinks on the Website.

In any event, and except where prohibited by mandatory legal provisions, any liability of Velaya Experience that may be incurred in relation to the Services shall be limited to proven direct damage resulting from a fault attributable to Velaya Experience.

6. Hyperlinks

Links to the Website

Any creation of a hyperlink to the Website requires the prior written consent of Velaya Experience and must point to the home page of the Website, without reproducing it.

In all cases, You agree not to:

  • insert a link to the Website from a service that You do not publish or control;
  • use Our name, logo, or distinctive signs in a way that is misleading, disparaging, or detrimental, or that may create confusion about the relationship between You and Velaya Experience;
  • present false, inaccurate, or misleading information about Velaya Experience, its offers, or its partners.

Velaya Experience reserves the right to withdraw any authorization previously granted and to request the removal of any link that does not comply with these GCU.

Links from the Website

The Website may contain links to third party websites or services that are not operated by Velaya Experience. These links are provided for convenience only.

We do not control these third party websites or services and do not assume any responsibility for their content, operation, or any damage that may result from their use. The User is invited to read the terms of use and privacy policies of these third party websites or services.

7. Intellectual property

All elements appearing on the Website and within the Services, including their general structure and all texts, images, photographs, videos, graphics, icons, logos, trademarks, domain names, designs, models, and software (the "Velaya Content") are protected by intellectual property rights and remain the exclusive property of Velaya Experience or its partners.

The User is only authorized to consult the Website and to use the Services for strictly personal and non commercial purposes, in accordance with these GCU.

Any reproduction, representation, modification, translation, adaptation, distribution, or exploitation of all or part of the Velaya Content, on any medium and by any process, without the prior written consent of Velaya Experience or the relevant rights holders, is prohibited and may constitute an infringement.

Likewise, any use or reproduction of the name "Velaya Experience" and any associated logos or distinctive signs requires Our prior written authorization.

8. User content

If the Services allow Users to publish opinions, comments, images, or any other content related to their stay or their experience with Velaya Experience ("User Content"), the provisions of this article apply.

By submitting User Content, You grant Velaya Experience a non exclusive, transferable, worldwide, and royalty free license to use, reproduce, represent, adapt, and publish such User Content, for the duration of the applicable intellectual property rights, for the purposes of operating, promoting, or illustrating the Services, including on the Website, on social networks, and in Our communications.

You warrant that You hold all rights and authorizations necessary for any User Content You submit and that such content does not infringe any rights of third parties and does not violate any applicable law, in particular regarding privacy, image rights, defamation, or public decency.

You agree to indemnify Velaya Experience against any claim or action from a third party related to User Content that You have submitted.

9. Changes to the GCU

Velaya Experience may modify these GCU at any time, for example to take into account changes to the Services, legal developments, or any other legitimate reason.

The applicable GCU are those in force on the date of Your visit to the Website. The User is invited to consult the most recent version of the GCU on a regular basis.

In the event of a substantial modification to the GCU that may significantly affect the conditions governing the provision of Services already ordered and not yet fully performed, We may inform the concerned Users by any appropriate means.

10. Applicable law and jurisdiction

These GCU and the Services are governed by French law, without prejudice to any mandatory protective provisions that may apply to the User as a consumer in their country of residence.

In the event of a difficulty or dispute related to the interpretation or performance of these GCU, the User is invited to first contact Velaya Experience in order to seek an amicable solution, by email at contact@velayaexperience.com or by mail at the postal address of the registered office indicated above.

Failing an amicable solution, and subject to any mandatory rules that may apply, the competent French courts shall have jurisdiction.

Questions and contacts

For any question relating to the Website, the Services, these GCU, or the protection of Your personal data, You may contact Us by email at: contact@velayaexperience.com.

Velaya Experience thanks You for reading these General Conditions of Use and wishes You a pleasant visit on www.velayaexperience.com.